The booking system your crew runs for you
Take appointments, fill the calendar, and confirm every slot — with a crew of MiniCrew AI agents that reply on WhatsApp, check availability, take the booking, and post it. You see a full calendar, not a full inbox.
A complete booking system, not just a calendar
Scheduling is the heart of it — then sales, leads, team, and reporting wrap around every appointment, so the journey from first enquiry to final receipt lives in one place.
Your calendar, finally in control
Staff-column day views, real-time availability, online booking links, room allocation, and recurring programmes — all in one place.
- Staff-column day view with live slots
- Shareable public booking links
- Room allocation, color-coded
- Recurring programmes & packages
From booking to paid, in one flow
Built-in point-of-sale with orders, line items, discounts, payments, and receipts — no separate till required.
- Orders with per-item staff & tax
- Discounts, vouchers & loyalty redemption
- Split & partial payments, any method
- Printable receipts and table ledger
Turn enquiries into booked regulars
A visual lead pipeline, unified customer profiles, and built-in loyalty — so no enquiry slips through, and every lead turns into a booking on the calendar.
- Drag-and-drop lead pipeline by stage
- Lead source, value & priority on every card
- Unified profiles: booking history & balances
- Loyalty points, credits & reward cards
Your whole team, organized
Staff rosters, leave requests, attendance, positions, and automated commission payouts — HR built for service teams.
- Rosters, attendance & leave types
- Positions and per-branch assignment
- Tiered commission schemes
- Per-service & per-staff overrides
Decisions backed by data
Real-time dashboards and deep reports across sales, bookings, customers, staff, and finances — exportable, always current.
- Live KPIs the moment they change
- Sales, bookings, staff & financial reports
- Period switchers and comparisons
- Export anything to share or file
Ready to scale with you
Multi-branch, multi-tenant, role-based access, and an AI knowledge base — enterprise foundations without the enterprise overhead.
- Multi-branch from day one
- Role-based access for every seat
- Multi-tenant, isolated and secure
- AI knowledge base & onboarding
Fifteen modules. Zero add-ons.
Every capability below is built in and included — one booking surface your team works in, and the same one your MiniCrew agents book inside. Designed to work together, not bolted on.
Booking & Scheduling
Calendar-based booking with staff-column day view, live availability, and shareable public links.
Dashboard
Real-time KPIs — bookings, revenue, customers, outstanding payments, up-next, and birthdays.
Leads & Customers
A lead pipeline with status and priority, plus a customer directory with full booking history and balances.
Inventory & Services
Manage services, products, and programmes with categories, capacity, and time slots.
POS & Sales Orders
Point-of-sale orders with line items, payments, discounts, vouchers, and printable receipts.
Discount & Loyalty
Configurable loyalty and rewards — points, credits, reward cards, triggers, and rules.
HR & Staff
Staff rosters, leave requests, attendance tracking, positions, and leave types.
Commission
Commission payouts, tiered schemes, and per-service or per-staff overrides.
Reporting & Analytics
Sales, bookings, customer, staff, and financial reports — all exportable.
Rooms & Spaces
Room allocation with availability blocking, color-coded right on the calendar.
Users & Roles
Multi-tenant user admin with role-based access control and per-branch assignment.
Settings & Branches
Organization profile, multi-branch setup, and an AI knowledge base.
Onboarding
A guided first-time setup wizard for every new tenant.
Authentication
Login, signup, email verification, and password reset.
Help & FAQ
AI-powered FAQ and agent assistance, powered by MiniCrew.
Replace the patchwork. Keep the margin.
Most service businesses take bookings across four or five disconnected tools that barely talk to each other — and none your agents can act in. Minicrew Booking retires the whole stack, and the double-bookings with it.
minicrew Booking One calendar. One login. One crew.
Bookings, payments, leads, staff, and loyalty — natively integrated around the calendar, so your team learns one tool and your agents book in one place.
Your agents don’t just chat. They act.
MiniCrew is the AI agent platform this booking system lives inside. A crew of agents works in WhatsApp — reading enquiries in BM, English or 中文, choosing the right skill, and finishing the job right here in Minicrew Booking. You see the work, not the busywork.
Put a crew on your front desk
Take bookings, fill the calendar, and run the front desk in one system — and let your MiniCrew agents handle the busywork. Set up in minutes, across every branch.